Walgreens Health Services > On-site Pharmacy > Team approach

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With Walgreens on-site pharmacists supporting your healthcare team, your staff members and patients will have access to clinically trained pharmacists with expertise in specific disease states and conditions -- even those rapidly changing specialties requiring ongoing education.

Walgreens pharmacists work directly with physicians, nurses and case managers to resolve medication issues and provide expertise on therapies and treatments.

Through effective communications with patients and healthcare providers, we help ensure patients have the right medication and receive the right instructions. We also provide information about additional support for their condition.

Other examples of our individualized care:

• Compassionate, confidential patient counseling
• Contacting physicians or case managers if questions arise about the prescribed therapy
• Helping to avoid adverse drug interactions
• Individualized adherence services for chronic, complex diseases such as multiple sclerosis and rheumatoid arthritis
• Instructing patients to follow prescribed therapies
• Patient injection training
• Side-effect management

Continuum of care

The Walgreens on-site pharmacy team includes a dedicated liaison who coordinates with your healthcare team to arrange a wide variety of services such as providing oral medications and oxygen and respiratory services, among others.

Here's what one nurse said about Walgreens help when the family of a child with ornithine transcarbamylase deficiency was unable to obtain Buphenyl® from their usual pharmacy:

"Thank you for taking that extra step to help. When the family had no medication left, they called the doctor's office for help in obtaining the medication. I, the clinic nurse, called Mo at Walgreens and he was happy to help us. Mo was able to quickly locate a distributor of the medication and had it available for the family to pick that night. The family was very happy and pleased. Thank you for reducing my stress and helping our patient and family."
- Laura Sanford, RN, Nemours Children's Clinic, Orlando, FL