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Call Walgreens toll free at 800-573-3602 to take advantage of our support services -- available to you at no additional cost. Our Customer Care Team can help by providing:

• Adherence alerts
• Educational materials
• Ongoing monitoring of your treatment
• Proactive calls
• Refill coordination

Common questions about Walgreens HIV pharmacy services

What exactly are the support services that Walgreens offers?
Our support services give you direct access to our pharmacists anytime, anywhere via telephone. Our pharmacists work closely with you to help maximize your therapy and enhance your quality of life.

How can I benefit from your services?
Our services will help you better understand and manage your condition and treatment, so you can remain adherent.

Is my information kept confidential?
In accordance with the privacy rules (HIPAA), your patient information will remain confidential at all times.

Can I still go to the Walgreens in my neighborhood if Walgreens Specialty Pharmacy is helping me with other medications?
Yes, you can. All Walgreens stores and Walgreens Specialty Pharmacy locations are electronically linked, which means our pharmacists have immediate access to your patient profile. Having access to your entire prescription history helps us maximize your treatment and counsel you on any potential medication interactions.