HOW IT WORKS
The path to better population health starts here
Walgreens Health and our partners support the patient journey across the entire care experience with customer-centric solutions to deliver care anywhere.
- Condition diagnosis
- Managing ongoing health needs
- Pre-acute decline & post-acute recovery
- Wellness & prevention
Connecting real people to real care
Our technology-led, community-based approach delivers proactive solutions that engage, empower and enable you and your members to experience better outcomes.
At Walgreens Health, we created a roadmap of clinical programming and capabilities that support our communities wherever they need care along the entire care continuum.
Engage Your Members
We engage with members to proactively manage their health needs, leading to increased care plan adherence and better outcomes.
Our personalized coaching and health education programs use behavioral science and an evidence-based, whole-person care approach to address barriers to care and enable consumer choice. This empowers members to address their health needs in a way that fits their lifestyle. Our Health Advisors actively help members improve their resilience, adapt programs to their preferences and achieve desired outcomes.
Built to empower members to be more proactive about their health, our omnichannel delivery of risk assessments and evidence-based screenings closes clinical gaps by removing access barriers and motivating members to take action. As a highly-trusted, community brand, we make overdue screenings and treatments accessible in store, at home and even virtually. This enables members to choose when, where, and how they want to receive care while also significantly improving HEDIS® and Stars measures.
Empower with Personalized Care
We empower members to expand their connection to healthcare services and providers that support their health goals, offer accessibility and help them feel better.
Our program serves patients in need of focused specialty care or assistance in managing their chronic conditions. They provide highly personalized patient engagement and support that enables members to better control their health needs along their care journey. Our pharmacist-led, physician-supported approach to managing chronic conditions allows us to extend care delivery beyond doctors’ offices, providing ongoing care coordination, member support, and disease-specific community resources to members who need it most. The program is designed to help reduce unnecessary emergency hospitalizations, reduce readmission rates and lower the total cost of care.
VillageMD, through its subsidiary Village Medical, is a leading, national provider of value-based primary care services. VillageMD partners with physicians to provide the tools, technology, operations, staffing support and industry relationships to deliver high-quality clinical care and better patient outcomes, while reducing the total cost of care. Walgreens and VillageMD have teamed up to deliver better patient care through an integrated primary care and pharmacy model. Village Medical at Walgreens is a Village Medical primary care practice alongside a Walgreens pharmacy, oftentimes sharing the same entrance. Village Medical at Walgreens primary care practices provide convenient access to full-service primary care, medications, immunizations, lab testing and other health services, in many cases a one-stop for care.
Learn more about VillageMD
CareCentrix empowers health at home through care coordination and value-based benefit management. Our home-centered approach combines HomeFirst Analytics and personalized care to deliver the right care at the right time from hospital to home. CareCentrix is a single platform that connects the last mile of care for healthcare organizations to improve outcomes, lower total cost of care, deliver member and provider satisfaction, enhance Stars and HEDIS® measures, and guarantee savings.
Learn more about CareCentrix
Enable Pharmacy Services
We enable members to access the care they need when and how they need it, breaking down common barriers and providing local solutions nationwide.
We are dedicated to elevating and scaling clinical, operational, and financial performance for health systems with our Shields specialty pharmacy solutions. Working alongside our partner health systems partners, Shields leverages a proven collaborative care model, integrated care technologies, and dedicated teams to produce the superior outcomes your patients deserve and the financial results your health system demands.
Learn more about Shields
Walgreens offers a full network of services and solutions that prioritize patient health while helping improve outcomes, increase adherence and reduce your costs. Our omnichannel solutions combine the individualized attention of a trusted pharmacist with best-in-class technology that enables better access to pharmacy services anywhere.
- Medication adherence
- 340B Complete
- On-site pharmacy
Learn more about Pharmacy Services
The Walgreens Health Difference
We drive success for health plans, health systems, provider groups, employers, and other risk-bearing organizations through supporting the patient at every point in their journey.
Delivering care anywhere
Our patient-centric approach ensures high-touch care is delivered via the most optimal channels for the patient and the enterprise.
- At Home
- In Store
- At the Doctor’s Office